Armored Service Technician
Evergreen
Armored, a subsidiary company of Maps Credit Union, seeks a full-time Armored
Service Technician to provide efficient, timely, and accurate
transport of currency and other valuables on behalf of Credit Unions and
Financial Institutions. This position reports to the Medford, Oregon branch and
primarily operates a service vehicle for daily route operations. If you pride
yourself on service excellence, transportation safety, and want to be a part of
a dedicated team of security professionals, this may be the position for you!
General
Operations
- Ensure custody, control, and security of shipment cargo at all
times.
- Receive, verify, document, and account for shipment cargo.
- Accurately prepare and process shipment transactions, including but
not limited to Federal Reserve shipments and customer accounts per policy
and procedures.
- Responsible for distribution and receipts of money bags, receipts,
and route keys.
- Maintenance of all records in an organized, detailed manner.
- Accurately able to process bulk cash inventory and change orders.
- Ensure that all shipments are transported and completed correctly.
- Perform accurate check-in and check-out during daily route
operations.
- Perform operational tasks with an increased level of authority,
including maintaining the cash and coin vaults, and opening and closing
the facility.
- Maintain operational knowledge by staying informed of policies and
procedures.
- Perform other duties as assigned.
Security
and Compliance
- Follow regulatory and policy compliance requirements, which include
those efforts in compliance with the Federal Reserve Bank, Bank Secrecy
Act (BSA), Office of Foreign Asset Control (OFAC), and Anti-Money
Laundering (AML) Regulations, Identity Theft Red Flags, and other
compliance-related policies.
- Maintain confidentiality and protect Evergreen operations by keeping
negotiable instruments, cash, keys, and customer and/or Financial
Institutions' information secure at all times.
Professional
Knowledge and Development
- Maintain workflow by cooperating with co-workers and providing
necessary information to the appropriate people.
- Enhance job performance by applying up-to-date professional and
technical knowledge gained by attending training sessions and reviewing
professional publications.
- Participate in developing strategies for achieving logistic and
customer goals.
WORKING
CONDITIONS:
Work
areas are primarily outside, in an all-weather environment with
light-to-moderate background noise. Position involves exposure to potentially
hazardous conditions, e.g., robbery. The position may require extended hours
(applies to full-time and part-time schedules).
MATERIAL
AND EQUIPMENT USED:
Automobile
Computer,
Fax Machine, Copier, E-Mail, Telephone
Voice
Mail, General Office Supplies
Handheld
Scanner
Requirements
PHYSICAL
ACTIVITIES REQUIRED TO PERFORM ESSENTIAL FUNCTIONS:
Sitting/Standing/Walking:
Approximately 50% of the time is spent over the road driving. Balance of time
(approximately 50%) is spent walking while working, entering and exiting office
buildings.
Speaking/Hearing: Clear
diction and acute hearing are necessary for effective communication with
co-workers, customers, and outside agencies, by telephone, and in person.
Vision:
Corrected vision close to 20/20 is necessary to effectively use computers,
handheld scanners, and interpret written information.
Lifting/Carrying/Pushing/Pulling: The
ability to lift and carry up to fifty pounds is necessary for transporting
currency and/or cargo.
Stooping/Kneeling: The
ability to stoop and kneel is necessary for accessing vault and currency.
Reaching/Handling: Good
manual dexterity is necessary for computer keyboard use and for retrieving and
working with appropriate paperwork, equipment, and supplies.
Knowledge,
Skills & Abilities Required:
- Excellent written and oral communication skills. Ability to
communicate effectively and project a professional image when giving and
taking information in writing, in person, over the phone, and via computer
or other electronic means.
- Ability to effectively establish rapport, present information, and
respond to questions from customers and the general public. Skill and
ability to meet people and listen.
- Ability to read, analyze, and interpret operational documents,
policies and regulations.
- Ability to take initiative and prioritize tasks; good time
management, problem-prevention, and problem-solving skills.
- Accurate typing/keyboarding skills; basic computer skills, including
the use of word processing software applications and e-mail.
- Strong organizational skills.
- Ability to remain flexible in order to adapt to changes in the work
environment.
- Ability to work accurately with close attention to detail.
- Ability to maintain the confidentiality of sensitive information.
- Ability to work with co-workers and members professionally and
tactfully.
- Possess a work ethic that includes neatness, punctuality, and
accuracy.
- Exhibit a professional, businesslike appearance and demeanor.
Qualifications:
- High School diploma or equivalent.
- At least 21 years of age.
- Must possess a valid Driver’s License and satisfactory driving
record.
- Successful completion of Department of Public Safety Standards and
Training (DPSST) armed security certification, or the ability to complete
within the first 30 days.
- Minimum of two years of experience in service,
security, or the equivalent combination of training and experience.
- Strong knowledge of currency processing and bank operation for
processing procedures is preferred.
- Requires the availability to work Monday – Friday and occasional
Saturday hours if needed.
- Must be bondable.
Typical
Work Schedule: Monday - Friday, 8-hour shifts typically between 7:00 AM and
3:30 PM.
To show our appreciation to employees, we offer:
- Medical, Dental, and Vision Insurance
- Employer-paid Life Insurance
- Employer-paid Short-Term and Long-Term Disability Insurance
- 401(k) retirement plan with employer matching
- Generous paid time off, starting at 12 hours per month
- 10 paid holidays per year
- Employee Assistance Program
- Flexible Spending Accounts
- Student loan paydown program
- Employee loan discount program
- Wellness incentives
All
qualified applicants will receive consideration for employment without regard
to race, color, sex, sexual orientation, gender identity, religion, national
origin, disability, veteran status, age, marital status, pregnancy, genetic
information, or other legally protected status.